Terms & Conditions

Carbonfoldbike

Last Updated: October 15, 2026

Welcome to Carbonfoldbike. These Terms & Conditions govern your access to and use of our website, https://carbonfoldbike.com, and purchases made through our online store.

By using our website or placing an order, you agree to these Terms & Conditions, subject to any mandatory rights provided by applicable law.

1. Products and Services

Carbonfoldbike offers folding bicycles, electric bicycles, replacement parts, accessories, and related products.

We aim to provide accurate product descriptions, specifications, prices, availability, and compatibility information. However, product details may be updated when necessary.

Customers should review product specifications and compatibility information before ordering.

Products identified as compatible with third-party bicycle brands are not necessarily manufactured, endorsed, or authorized by those brands unless expressly stated.

2. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products.

We will send an order acknowledgment to the email address provided during checkout.

An automated order acknowledgment does not necessarily mean that the order has been accepted. Acceptance occurs when we confirm acceptance or dispatch the goods, subject to applicable law.

We may cancel or decline orders for legitimate reasons, including unavailable stock, suspected fraud, incorrect pricing, or shipping restrictions. Any payment collected for an order we cancel will be refunded as required by law.

3. Prices and Payments

Product prices are displayed on our website in the currency shown during checkout.

Any applicable shipping charges, taxes, import duties, or other mandatory charges will be disclosed in accordance with applicable law before the customer places an order.

Payments are processed through the payment methods available at checkout.

We do not guarantee that every payment method will be available in every country.

4. International Shipping and Delivery

Orders are currently fulfilled primarily from warehouses in China.

Available shipping destinations, delivery estimates, and shipping charges depend on the product, destination, and selected shipping service.

Delivery estimates are not guarantees unless expressly stated otherwise. Mandatory legal delivery rights remain unaffected.

Please refer to our separate Shipping Policy for additional information.

5. Customs Duties and Import Taxes

International orders may be subject to import duties, taxes, customs procedures, or related charges.

The responsibility for these charges will depend on the shipping terms and information disclosed before purchase.

Customers will not be charged undisclosed mandatory fees by Carbonfoldbike contrary to applicable consumer law.

6. Returns, Refunds, and Cancellations

Our voluntary return period is 14 days for eligible products, subject to the conditions set out in our Return & Refund Policy.

Please review our Return & Refund Policy at:

https://carbonfoldbike.com/policies/refund-policy

Nothing in these Terms limits any mandatory statutory withdrawal, cancellation, refund, or consumer guarantee rights.

7. Product Compatibility and Installation

Customers are responsible for reviewing the compatibility information provided for replacement parts and accessories.

Where compatibility has not been confirmed, customers should contact us before purchase.

Some products require professional installation or maintenance. Incorrect installation or unauthorized modifications may create safety risks.

Nothing in this section excludes liability that cannot lawfully be excluded.

8. Product Safety and Proper Use

Bicycles, electric bicycles, batteries, and electrical components must be used in accordance with the applicable product instructions and safety requirements.

Customers should comply with local laws concerning bicycle and electric bicycle use, including applicable speed, equipment, and road-use requirements.

Lithium batteries must be handled, charged, stored, and transported in accordance with relevant safety instructions.

9. Warranties and Consumer Rights

Product-specific commercial warranties, where offered, will be described in the relevant product information or warranty documentation.

Commercial warranties are separate from and do not replace statutory consumer rights.

If a product is defective or does not conform to the contract, customers may be entitled to repair, replacement, price reduction, refund, or other remedies under applicable law.

10. Intellectual Property

Unless otherwise stated, the original content, text, graphics, website design, and other materials created or owned by Carbonfoldbike are protected by applicable intellectual property laws.

Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.

References to third-party brands may be used for accurate product identification or compatibility descriptions and do not imply affiliation, sponsorship, or endorsement.

Customers may not reproduce or commercially exploit protected website materials without the appropriate authorization.

11. User Conduct

Users must not misuse the website, attempt unauthorized access, interfere with its operation, submit fraudulent orders, or use the website for unlawful purposes.

We may take reasonable action to protect the website and other users, subject to applicable law.

12. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, and other operational purposes.

Those services may have their own terms and privacy practices.

We are not responsible for third-party services beyond our legal obligations and the extent of our control.

13. Limitation of Liability

To the extent permitted by applicable law, Carbonfoldbike will not be liable for losses that are unforeseeable or not caused by our breach of contract or legal duty.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, defective products, or any other liability that cannot lawfully be excluded or limited.

Nothing limits mandatory consumer protection rights.

14. Privacy

We process personal information in accordance with our Privacy Policy:

https://carbonfoldbike.com/policies/privacy-policy

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our business, products, services, or applicable legal requirements.

The version applicable to an order will generally be the version in effect when the order was placed, unless applicable law requires otherwise.

16. Governing Law and Disputes

These Terms are governed by the applicable laws of the People's Republic of China, without depriving consumers of mandatory protections available under the laws of their country of habitual residence where those protections apply.

Consumers retain access to courts and legal remedies that cannot be excluded under applicable law.

We encourage customers to contact us first so that we can attempt to resolve any concerns.

17. Contact Information

Customer Support: support@carbonfoldbike.com

General Inquiries: info@carbonfoldbike.com

Website: https://carbonfoldbike.com